Investigation case management software that put you in control.
Our investigation software lets you manage single or multiple investigations that result from whistleblowing reports or workplace incidents. Whatever potential wrongdoing you are investigating, you can assign multiple investigators to either a single investigation or multiple investigations; set priorities and tasks; review progress of cases, and export reports for senior managers and stakeholders.
This investigation case management software connects seamlessly with all other Safecall whistleblowing products or can be used in stand-alone format.
Provided as Software as a Service (SaaS) web-based solution, it is easy to use, and mobile and tablet responsive. Implementation is quick with no need for complex integrations, apps, or installs.
Complies with all UK, EU, European and global whistleblowing legislation and law enforcement
Investigation outcomes are reported back via the portal so the party responsible for logging the call can see what action we intend on taking. The service enables us to decide who should investigate a reported matter and forms part of our parent company’s compliance procedure.
FCC Environment
Software suitable for tracking and managing:
- Whistleblowing report investigation.
- HR investigation.
- Workplace and employee investigation.
- Fraud & financial investigations.
- Criminal investigations.
- Health & safety investigation.
- Investigation data analysis.
- Workplace incidents.
- Senior management reporting.
Key investigative case management software features
- Assign whistleblowing cases as part of an investigation.
- Add internal or external investigators.
- Group similar cases together for efficiency as part of the same investigation.
- Create and manage investigations as an investigation owner.
- Set investigation priorities.
- Assign investigation managers.
- Use checklists and tasks to standardise your investigation processes.
- Easily track actions and events as part of the timeline feature.
- Set tracking notifications and alerts.
- Export reports, timelines and key metrics for senior management and audit purposes.
- Store secure data evidence, pictures, audio files, notes, etc.
- Secure and confidential communications between investigation manager and investigators.
- Review investigator performance as part of your dashboard.
- Available in all 60+ portal translation languages.
- Purchase off-the-shelf investigation checklists – coming soon.
Benefits
- Standardise your investigation process for greater efficiency and control.
- Link investigation cases together for greater control and efficiency.
- Easily adapt to your internal processes.
- Single point of view – see and manage all investigations and investigators in one place for greater efficiency.
- Save money on multiple software subscriptions.
- Save time – all in one place
- Increase productivity by seamlessly connecting whistleblowing reporting channels, case management and investigations.
Secure
- GDPR compliant
- Active security measures to protect your data, including blocks on unauthorised traffic to and within centres and DDoS attack prevention
- Connections established with data centres are encrypted, with public endpoints secured using industry standard Transport Layer Security Version 2 (TLSv2)
- Combined hierarchical role-based security using clearly defined privacy controls limit access on a case by case basis
- ISO 27001, HIPAA, FedRAMP, SOC1, SOC2 & UK G-Cloud
- Data Protection best practice measures utilised, including Symmetric AES256 encryption in transit and at rest
- Secured using two-factor authentication for clients with regular independent penetration testing to validate security controls and processes
- ISO9001, ISO37001 and we are working toward ISO27001
Why do you need Investigation Software?
Investigation software offers several advantages over other systems, making it a valuable tool for investigative teams. Let’s explore these benefits in more detail:
- Efficiency and Speed:
- Investigation software streamlines investigative case management by enabling instant case creation and assignment. Teams can start working immediately, reducing the risk of delays or repeated issues.
- The software’s features, such as automated workflows and task management, help investigators stay organised and efficient.
- Comprehensive Audit Trail:
- When facing legal challenges, having a detailed audit trail is crucial. Investigation software records all steps taken during an investigation, including dates and actions. This documentation proves that investigators conducted a thorough inquiry.
- Deadline Management:
- Investigation systems with deadline alerts and task notifications keep investigations on track. Investigators receive reminders about impending deadlines, ensuring timely completion of tasks.
- Managers can also follow up on overdue tasks, maintaining accountability within the team.
- Flexibility and Accessibility:
- Web-based and mobile-friendly interfaces allow investigators to work from anywhere with an internet connection. Whether uploading incident details from a work site or working while travelling, the software ensures accessibility.
- Real-time updates prevent information gaps, as team members don’t need to wait until they return to the office to update case files.
Investigation management software enhances efficiency, accountability, and accessibility for investigative teams. Its features empower investigators to handle cases effectively and avoid potential liabilities.
Other Investigation Resources
- Free 6-part Investigation ‘From Report to Resolution’ video discussion.
- Free Investigation Triage Decision-making Flowchart.
- Free article Whistleblower investigations & Conducting a whistleblowing investigation: A simple 4-step whistleblowing investigation procedure
Need help with an investigation?
- Outsource the investigation to our expert, independent third party investigators, all former UK Police service.
- Train your internal investigators with our CPD rated online or on-site investigations training.
Need to talk to an expert about investigations?
Complete the form using the link below and one of our staff will contact you to understand your investigation software needs and requirements, and to advise you on the most suitable solution for your organisation.
Alternatively, call us today on +44 (0) 191516 7720