Category: Safecall News

Introduction Whistleblowing training can help improve business compliance with anti-fraud and anti-discrimination legislation, as well as dovetailing into an organisations’ Environmental Social Governance (ESG) policy. It’s needed because whistleblowing is often such a unique situation that without training, both whistleblowers and untrained whistleblowing reporting managers, can feel like they’re ‘working it out as they go…

Introduction Only 13% of UK survey respondents say they have been whistleblowers. Such a low figure is emblematic of the lack of trust in internal whistleblowing arrangements. The very fact that 78-80% of employees fear the consequences of whistleblowing is directly related to the fear that internal whistleblowing arrangements are not robust enough. In other…

At the beginning of 2022 SafeCall made a pledge to heavily invest in the development of our whistleblowing platform, promising to offer our customers a market leading, reporting and case management application to complement our best-in-class telephony service. We want to increase the value of our platform to our customers by making it as simple…

1) Wrongdoing Businesses and organisations often need to set up an external whistleblowing solution because they’ve been caught out in the recent past. By ‘caught out’ I mean they’ve just emerged from a reputation damaging incident or incidents, probably involving legal action, and possibly involving judicial fines or even criminal trials and sentences. The actual…

Installing a new whistleblowing hotline Whistleblowing hotline implementation sounds like a big task but is actually really straightforward. I recently caught up with Chris Boyle and Chancelle Blakey from Safecall, at our parent company Law Debenture head office in London. Chris and Chancelle are our Business Development Managers, and they’re taking questions about how to set…

Encouraging feedback is vitally important to the success of any whistleblowing or speak up programme. If people don’t feel their feedback on “business as usual” topics is welcomed, then raising a concern about something bigger is an impossible task. The ability to ask for and receive honest feedback is one of the first building blocks…

Crime in the Workplace  So you’ve received a concern relating to criminal behavior by an employee.  This can be one of the most challenging aspects of a HR Professionals role.  Criminal behavior, wrongdoing and misconduct are legally complex and emotionally charged topics, often resulting is disciplinary action and sometimes legal proceedings.  It is important that…

Continuous Improvement You should review your arrangements on a quarterly basis to ensure that the arrangements can be improved. Things to consider include; NumberAre you receiving more or less reports than you might expect? If the reporting rate is decreasing you might consider refreshing your service promotion efforts to remind employees of the availability of…

Grievance or Whistleblowing? There is no definitive differentiation between these two categorisations. It is for each organisation to choose what behaviour is covered by which mechanism. The following is a list of typical case types handled by an organisations Whistleblowing arrangements; If the behaviour is likely to impact people beyond those directly involved then you…

How your organisation structures and manages its whistleblowing arrangements is vital to maximising the value of your whistleblowing programme and managing the risks which your organisation faces. Whistleblowing Arrangements In an environment where the treatment of Whistleblowers is under increasing public scrutiny, legislators, regulators, investors, boards and employees are all taking notice. Recognising the value…

What do we mean by workplace bullying?  Workplace bullying is a persistent pattern of behaviour from one member of an organisation to another which causes physical or emotional harm.  While it is possible to draw a distinction bullying is very similar in nature to harassment.  Research by the Workplace Bullying Institute, found the following 10 tactics were the most common (and often used…

Six Ways To Make Sure Your Whistleblowing Hotline Implementation Goes Smoothly More and more companies are seeing the value of a whistleblowing hotline. And that’s great, because it means that accountability, and a desire to present transparency to the public, is becoming increasingly desirable. Some staff may still be wary of whistleblowing as a concept,…