Investigation Training

Safecall’s workplace investigation training provides managers, HR professionals, and whistleblowing report managers with the skills needed to conduct internal investigations. The course covers legislative guidelines, evidence gathering, interview techniques, and impartial decision-making. It includes modules on key legislation, roles of investigators, case assessment, planning, interviewing, and report preparation. Training formats include on-site (1-day) and online (half-day) sessions, both interactive and case study-based.

Every organisation will occasionally need a confident, capable manager to investigate workplace whistleblowing incidents, from bullying or fraud, to theft and discrimination. Even experienced managers might require additional investigation training to conduct thorough, fair investigations and produce comprehensive reports that can stand up to scrutiny.

At Safecall, we give you the essential skills and knowledge you need to investigate and succeed. Our workplace investigation training equips you with the knowledge to handle disciplinary investigations and grievances. We offer fully endorsed investigation packages, shorter courses, and workshops.

Aims

The course will provide attendees with:

  • The knowledge and skills to scope, plan and conduct the investigative process within legislative guidelines
  • How to gather evidence
  • How to conduct interviews
  • How to make impartial decisions
  • Confidence to handle any workplace investigation

Investigator course content

The course consists of the following modules:

  • Introduction
  • Identify the key legislation relating to the management of whistleblowers
  • Identify the role/responsibilities of an investigator
  • Assess and triage a case based on a review of documentation
  • Seek opportunities for early reparation and resolution
  • Plan and scope investigations
  • Understand the requirement for auditable decision making
  • Conduct effective investigative interviews
  • Structure and prepare an investigation report
  • Identify additional external resources and services that are available

Investigation training format

Whether you’re looking for online investigation training or in-person investigator training, we offer the training and resources to help you successfully investigate and resolve reports.

“Clearly organised, well presented, and clear throughout”

“Very well organised and facilitated”

“Really good to get us thinking about these issues”

“Relaxed and enjoyable”

“Very relevant to my job role and those of the managers I advise”

“Effective”

Feedback from our training courses

On-Site Training (1 day)

Our face-to-face classroom training is a day-long course covering the essentials of the workplace investigation process.

In order to facilitate interaction between the trainer and delegates, class sizes are small. This is to ensure we provide an optimal experience for attendees, and that they receive the correct level of attention during the programme.

Online Training (1/2 day)

Our online training sessions typically include 2.5 hours of learning. In order to facilitate interaction between the trainer and delegates, class sizes are small. This is to ensure we provide an optimal experience for you and your employees, and that they receive the correct level of attention during the programme.

Online sessions are hosted on a secure Microsoft Teams network. During the sessions, delegates are able to see, talk to, and message the trainer. Our trainers are happy to answer any questions you may have and can offer unparalleled expertise.

All our sessions are hands-on, interactive, and cover a number of case studies to give attendees a real-world insight into the investigative process.

Next steps

Complete the investigation training form using the link below or to the right and one of our staff will contact you to understand your needs, requirements and advise you on the most suitable solution for your organisation.

Alternatively, call us today on +44 (0) 191516 7720

Tags for this course:

Investigation training; Investigations course; Investigator course; workplace investigation training; Investigation skills training

Course designed for:

workplace investigation managers; whistleblowing investigators; HR managers; Whistleblowing report managers

Frequently Asked Questions

Need help with this course? Here are the general training questions we get asked all the time. If you can’t find the answer here, give us a call on +44 (0) 191 516 7720, or fill out the form on this page.

Investigations Resource Centre

Free workplace investigation advice and guidance from the UK experts

Other available training

Interviewer Training

Whistleblowing elearning for managers

Whistleblowing elearning for all staff

Our experience with Safecall has been excellent. The call handlers foster real discussions and ensure confidentiality, which encourages employees to provide full insight and information. The reports we receive, especially from telephone reports, are actionable and of high quality. We appreciate the stability of the Safecall team and the sense of familiarity we have with them.

Dr Markus Kuerten
Vice President Compliance & Privacy
Adidas

Alternatively, if you need to talk to a
whistleblowing solutions expert please call:

+44 (0) 191 516 7720