Our comprehensive incident management platforms seamlessly manage the entire
whistleblowing process – from initial report through to closure.
Offering support for detailed investigations, our software solutions enable you to collect evidence, interviews and documents in one place, and assign appropriate personnel to investigate cases.
The software also provides robust reporting and analytics capabilities, allowing you to track trends, identify areas of concern, and measure the effectiveness of your whistleblowing programmes.
Supporting your culture
protecting your reputation
Safecall works with some of the world’s leading brands helping them to foster positive speak-up cultures and protect their reputations. We do this through the delivery of global whistleblowing solutions that enable our clients to capture, analyse, investigate and report on a wide range of workplace concerns.
Its not just about the technology, though – it’s our people and our extensive whistleblowing expertise that really make us stand out. Our understanding of whistleblowing is unrivalled and, in partnership with our clients, we have developed comprehensive incident management solutions that are intuitive, easy to use, and support the needs of enterprise businesses.
Enterprise Essentials
24x7x365 call handler availability
175+ languages and dialects
Customisable & compliant frameworks
Easy-to-use reports & analytics
Dedicated client success manager
Seamless third-party integration
Just a few of the organisations we work with…
Customisable and Compliant Frameworks
At Safecall, we understand that each organisation operates within a unique regulatory landscape.
That’s why our whistleblowing and incident management solutions are customisable, allowing you to tailor the system to meet specific legal and compliance requirements across different jurisdictions.
Whether you’re operating in multiple countries or within highly regulated industries, our platform enables you to ensure that you remain compliant. Always.
Streamlined Incident Management & Analysis
Our comprehensive software platform streamlines incident management, allowing you to efficiently track, investigate, and resolve reports.
And our advanced and easy-to-use analytics tools provide valuable insights into trends and patterns, helping you to identify potential areas of concern and take proactive measures to address them.
Customisable Workflows
Our automated incident management workflows can be fully tailored to your organisation’s requirements, helping you to ensure that data flows without disruption, and that incidents are reported and investigated without delay.
Designed to enhance the efficiency and effectiveness of your whistleblowing programmes, these tailored workflows allow your organisation to scale your operations seamlessly as you grow and continue to adapt to the ever-changing business and regulatory landscape.
Investigation Case Management
Our investigation software lets you manage single or multiple investigations that result from whistleblowing reports or workplace incidents.
Whatever potential wrongdoing you are investigating, you can assign multiple investigators to either a single investigation or multiple investigations; set priorities and tasks; review progress of cases, and export reports for senior managers and stakeholders.
Multi-channel reporting
Our secure, confidential and anonymous whistleblowing solutions make reporting misconduct easy. With phone and web-based reporting channels available 24x7x365 and in over 175 languages, we help you to foster an inclusive and accessible reporting environment across your global operation.
Our call handlers, all of whom are former police officers with over 25 years of experience, are skilled at handling sensitive and confidential information with discretion and professionalism. Their expertise allows them to offer an initial triage service so that we can ensure that the right information is passed to the right people at the right time.
Comprehensive Training and Support
A successful whistleblowing programme requires more than just a robust platform. That’s why we offer comprehensive training and support to ensure that your employees are fully empowered to use the system effectively.
Our training programmes cover all aspects of whistleblowing – including recognising and reporting concerns, handling and investigating reports, and the legal protections available to whistleblowers. Additionally, our dedicated customer success team is always on hand to assist and guide whenever needed.
How robust is your whistleblowing strategy?
Your business is constantly evolving, and your whistleblowing strategy needs evolve with it. As whistleblowing experts, we offer an extensive audit of your current systems and processes, allowing you to identify actionable areas for improvement.